Shipping & Returns
Thank you for placing an order with Knick-Nacks-Odds-n-Things Production House. Orders are processed within 24-72 hours after receiving payment. Production begins on orders within 3-5 days and is shipped within the next 24-72 hours. Please keep in mind that Covid-19 has impacted shipping times and orders may be received later than expected. Tracking numbers will be provided for your order once shipped. Shipping and handling are not included in the price.
Return & Exchange Policy
Due to the effects of Covid-19, and to keep our staff and patrons safe and healthy, all sales are final. There will be no refunds issued and no exchanges. Please contact us within 3 days of receiving your order if there are any issues with your purchases so that a resolution can be met. If your package is lost or stolen a claim will be filed via the means of shipping.
Custom Order Policy
For custom orders, proof of your order will be sent to you within 24-48 hours. Once the proof is approved by you, your order will begin to be processed. Production begins on orders within 3-5 days and is shipped within the next 24-72 hours. There are no exchanges or refunds on custom orders.